Cloud Telephony

Cloud Telephony

Woodpecker IT Solutions is a popular name for Cloud Telephony System in Kumbakonam. We provide a range of customized solutions that enable customers & clients to reach/communicate businesses, non-profits, and not-for-profit organisations.

WITS is a Software Development company providing cloud telephony systems like Tollfree with IVR Service and Virtual Number with IVR Service, with a mission to help customers & clients to reach businesses, brands, etc. Our Cloud Telephony solutions has been started during the year 2019, but got so many good testimonials from the existing clients who have purchased the Cloud Telephony system with us.

Tollfree with IVR Service

With toll-free numbers, provide your customers with a free of cost communication channel. Toll-free number allows customers to call the business without paying the call charges. All the charges of incoming and outgoing calls are paid by the number owner instead of the caller.

By providing a convenient and free of cost way to connect, customer from all over the country can reach out to the business at their convenience.

Easy-to-remember number pattern swiftly enhances your brand’s recall among customers. Apart from existing customers, this flexibility helps you to attract more leads in minimum time investment.

Providing 24*7 customer support also becomes easy with toll-free numbers. Using call-forwarding feature business can route the calls to their personal numbers when they are away from the office. It helps business remain connected with customers irrespective of their physical presence.

Virtual Number with IVR Service

Buy a local phone number for your business and get connected to the customers residing in different corners. Virtual numbers allow you to keep personal and professional identity different. Pick the number of your choice which best represents your brand and forwards all your calls to your personal number. 

Virtual numbers have no physical phone line connected. Make virtual number the single point of contact for your business and save the cost of employing additional agents and infrastructure to handle a large volume of calls.

Integrate your virtual number with IVR and provide a professional experience. Use smart call routing strategies to redirect your callers to expert agents of different departments. Delivering such quality customer experience builds your brand image without a hefty investment.

Features of TollFree with IVR

  • Call Monitoring Dashboard
  • IVR Integration
  • Wide Range of Numbers
  • Agent Performance Reports
  • Real-time SMS Alerts
  • Call Management Solutions

Features of Virtual Number with IVR

  • IVR Integration
  • Push Reports
  • Premium Numbers
  • Call Management Solution
  • Free SMS Notification
  • Use Your Own Number

Benefits of TollFree with IVR

  • Enhance Customer Satisfaction
  • Establish National Presence
  • Better Business Portability
  • Easy Brand Recall
  • Unique Marketing Tool
  • Quick Scalability

Benefits of Virtual Number with IVR

  • Manage Business from Personal Number
  • Eliminate Setup Cost
  • More than Just a Number
  • Geographic Flexibility
  • One Device, Two Numbers
  • Call Tracking Dashboard

    Woodpecker IT Solutions has over 11 years of experience and offers services like Software Development, Web Designing & Development, App Development, Bulk SMS, Bulk Voice Call Service, Toll Free & IVR Services, Virtual Numbers, Tracking Systems, Digital Marketing, CCTV Security, etc.

    ADDRESS

    Vadivaikkal Street, Kumbakonam, Tamil Nadu, India.

    PHONE

    (+91) 99940 16834

    EMAIL

    info@woodpeckerworld.xyz